A message to our Eureka All-Natural Cosmetics family
Our top priority is the health and safety of our employees and customers, so we completely redesigned our production and fulfillment center to comply with state recommended social distancing and PPE guidelines.
What does this mean for you?
Thank you so much for your support!
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
What does this mean for you?
- Generally processing times are within 3-5 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
- We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
- You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund. We appreciate your patience.
Thank you so much for your support!
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
Shipping Policy
On occasion Eureka All-Natural offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. Eureka All-Natural ships to most countries worldwide via USPS for all domestic and international packages.
Shipping & Handling Charges are as follows:
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
Shipping & Handling Charges are as follows:
- $4.75 flat fee for domestic, all states within the USA (free shipping over $40)
- $14.95 flat fee for all international countries we ship to worldwide (free shipping over $60)
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.
