We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Eureka All-Natural purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.

• Returns must be made within 40 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your [email protected] return to:

Eureka All-Natural
730 Peachtree Street NE #570
Atlanta, GA 30308

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy). 
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.
• Only items purchased on eurekahairandskin.com may be accepted for a return. Items purchased from other Websites cannot be returned or exchanged at retailers that sell Beauty For Real products.

Please contact customer service with any questions by email [email protected] by phone at 404.682.3960 (M-F 9AM-6PM EST).

Please Note:  Empty containers cannot be accepted for refund.